Frequently Asked Questions

Q: Why should I buy local?

A: When you make purchases from a local company, more of your money stays in the local economy. Money in a local economy is like blood in a body. It must continue to flow freely in order for…Read More

Q: How can I save money?

A: Utilizing a single source when possible is an efficient way to shop. OEC can identify cost savings on your office product procurement…Read More

Q: Where do I put my PO# when placing an order?

A: To add purchase order number to your order, use the Edit Order Details on the checkout screen.

Q: How do I add an attention line to the order?

A: To add an attention line to your order, use the Edit Order Details on the checkout screen.

Q: How can I purchase furniture from OEC?

A: We have a dedicated team of solution oriented account managers to help guide you through finding the best solution for your furniture needs. We have a furniture catalog that you can review to get inspiration before you make a visit to our showroom. We would love to help you make your next purchase. Call us at 800-759-3368 or come by and visit our corporate showroom at 104 E I-65 Service Road N, Mobile, AL.

Q: How late can I place my order to receive next day local delivery?

A: Orders placed by 3:30 PM Monday through Friday will be delivered next day in our local delivery area.

Q: What is your local delivery area?

A: Our local delivery area includes South West Alabama, Coastal Mississippi and the Western Florida Panhandle.

Q: How do I get a dedicated sales consultant?

A: To get a dedicated sales consultant, please e-mail info@oecbi.com and request for someone to contact you regarding your office product or office furniture needs. Someone will be in contact with you shortly.

Q: How can I get a login setup?

A: Getting a login for our website is an easy process. Choose Register to Order under the My Account menu to complete the basic information and we will send you a login and password. You can also download a credit application on this screen.

Q: On the checkout screen, what is the Edit Account Details for?

A: Edit Account Details allows you to change the department you are ordering for if your account has multiple departments to choose from.

Q: On the checkout screen, what is the Edit Order Details for?

A: Edit Order Details includes fields for you to enter an Attention name for the order, shipping instructions, any special instructions as well as a PO number.

Q: On the checkout screen, what is the Edit Cart Items for?

A: Edit Cart Items allows you to edit your items in your shopping cart changing quantities, removing items, or updating comments for each item.

Q: How do I return an item?

A: OEC makes returning an item easy and painless. Go to the Start a Return page to submit your information to our customer service department, who will issue a pickup for the product you are returning for credit.

Q: What are your office hours?

A: Our office hours are Monday through Friday 8 AM to 5 PM. Our 25,000 square foot used furniture showroom is by appointment only.